The new hay buyers help sheet is designed to make buying commercially grown hay as painless as possible for our newest customers.While much of it's information has been copied on other websites thru the years,it has never been duplicated.Finding good hay customers means finding people who agree with your management practices and are willing to pay for you to continue those practices over time, by purchasing the the end product

 

Ask Us About Price Matching On Any Load

Join us on Facebook

Pictured above:

three different pure alfalfa grades= three different prices

53F truck loaded with big squares

smaller truck with piggy back forklift attachment

 

 

 

 

 

 

How is our product different?

Unlike traditional hay sellers, we have a tracking program on our hay that will, in the event of damage or loss, allow us to contact you the buyer and alert you to any problems This allows us to "recall" our hay after if has been sold should the need arise. Likewise, you may call in with that lot number and if possible, buy the same has that you were sold before avoiding digestive upsets in the feeding program as the hay types are clearly labeled. So, no more feeding "accidents" by the hired help.If any problems arise with your hay, you may call us and upon confirming the lot number, we will be able to replace hays by avoiding the damaged lot numbers. Finally,new to the Southeast, we sell our hay shrink wrapped and on pallets which slows leaf shatter and loss from the bales and allows for a much higher volume of hay to be stored neatly and safely in a smaller area.

What is  your delivery fee and your minimum order??

We actually have neither as the rate will be the same for a 20 foot gooseneck or a 53 foot semi truck. Fuel and driver time is similar regardless of load size.We have mechanical unloading that allows a full semi truck to be unloaded in less than one hour so the end customer is spared hours of backbreaking truck hand unloading. Our delivery fees include unloading from the trucks to the ground with our machines so there is no hand labor involved. The same delivery fee buys one bale delivered or as much as a truck can legally haul. So,cost effectiveness for the end user depends on full loads.

moving the smaller hay load with the forklift

I'm ready to get a load of hay...what now??

Just call or email us.We can sometimes have a load of hay on the road within 48 hours depending on weather and crop availability and the trucking company. Four business days is our normal turnaround. The key will be when you place your order and the line in front of you. Please be aware that we require payment on arrival for all customers.Also if you have questions about grade or RFV or hay types please call for clarification.While the Internet is a good resource,we have found some remarkable myths being repeated by people who should know better.

We need less than a full semi, can we pick it up ourselves??

Of course ! We started  selling commercial quality hay over a decade ago and we have never forgotten the 100 bale a year regular customers. Please ring 423 346 7909 or email cdhoward@highland.net for an appointment time and we will be happy to show you the stockpiles and help you pick a hay that fits your budget and needs. As an added  bonus, our mountain views make for nice eye candy and our big bale slicer is one of only a few in the entire nation !! Loading hours normally can be arranged from 8 am to 5 pm  Monday- Friday and  Saturday 8am til 3 eastern,please call before you leave,to avoid disappointment as we are a real live working farm, all year long.

New Pallets will have 24 bales per 1/2 pallet!

How do arrange payment

Unless otherwise arranged, we take cash,good checks,wire transfers,and Visa/Mastercard/Discover cards.All transactions come with invoices or sales receipts as we do nothing "under the table".Starting in 2010 we will begin to shift to the industry practices outline below:

New Season New Rules

Written by FG Editor Darren Olsen   

Thursday, 25 March 2010 09:18

With the 2010 season ready to start into full production soon across the country, many growers are wondering how to make this year better than last. Most experts agree that with higher milk and beef prices forecast, hay prices will also be up somewhat over the closing months of last year. In addition, we are in somewhat of a quality hay shortage headed into the new season, so growers who are able to capitalize on quality look to have a good growing year.

The question that looms revolves around the fickle financial environment that seems to be a much bigger part of forage production that existed just a year or two ago. Unfortunately, the handshake deals that have been a long-time part of agriculture are becoming a thing of the past. The new environment is asking producers to become businessmen first and growers second. With that being said, the following practices should become part of every hay transaction, no matter how big or small.

Paperwork is no longer optional. Every person you deal with in 2010 should be willing to sign a contract. It doesn’t have to be complicated, but a good contract, signed and dated by both the buyer and seller, should cover several important points:

• Contact information. The name, address, phone number and, if applicable, bond number should be listed on the contract.

• Terms: These should include total bales sold, approximate weight, price per ton, FOB or delivered and test results, Protein, ADF and TDN.

• Payment: It should be noted how the hay is to be paid for – cash, check or other terms and when the money is due.

• Other items: Other items that should be addressed in the contract are insurance, stack cover, hay delivery or removal dates, exact location for delivery (this is very important if delivering to a large feedlot or dairy with multiple sites) and any other notes that would help clarify the contract.

• Signatures: The contract is only going to be of value if there are signatures and dates from both parties.

It should be noted that if a person is hesitant to sign a contract with you, it might be a sign they are not in a position to be buying hay. I have heard it said several times lately that some producers are reluctant to have people sign a contract. If that is the case, tell them that your lenders are now requiring you have signed contracts. Any bank you deal with will be glad to back you up on this point, as it is also in their best interest that you do your due diligence to get paid in the end.

Also, when it comes to paperwork, be sure to have lab tests and weight receipt from a certified scale saved with every load that goes out. Even if the hay is being tested and weighed by the buyer, it is critical you get your copy of the paperwork. Not having it will make it very hard to collect in the long run if problems come up.

A picture is worth a thousand words. With digital cameras and a simple Internet connection, you can quickly show potential buyers what your hay looks like. Several sellers reported loads being rejected in 2009 because the hay didn’t "look good." Be sure the buyer knows what they are getting before you have to haul your hay back. With money being tight, looks should be the last of your worries when it comes to selling hay.

Do a credit check on new buyers. Although you might not want to, it is important to do a quick check with potential buyers’ banks to make sure they have the funding for the hay. Unless you are getting cash up front, be sure to take the time to know the money will be available. If they won’t provide the information, move to another buyer.

Hay testing is a must. If you want to earn the most money for your hay this year, testing will be critical. Be sure you and the buyer agree on the testing facility beforehand or utilize one that is certified to test hay. If in doubt, contact your county extension agent for qualified testing facilities in your area. Quality will count in 2010, and you will want to know where your hay stands in this regard.  FG

Darren Olsen

Darren Olsen
Progressive Forage Grower

 

Refunds and replacements

A hallmark of our farm has always been both good hay and the ability to replace defective hay purchased from us. All hay, unless noted at time of sale, is sold as "guaranteed" or with refund. This means in simplest terms if the hay is defective (mold, dead critters, wrong type) we will replace the hay or credit the next purchase for the damaged hay dollar amount, So, $400 of grass hay can be replaced with $400 of another hay, but only if the hay is returned and the damage has been reported to us immediately .Exchanges are based solely on dollar amount not tonnage. All our hay is sold on the RFV Grading Program and it's feed value is clearly marked on the labels.

But,we are not responsible for poor storage at your farm. If your barn leaks on the hay or molds from the bottom from ground storage, we will not be responsible. If your storage trailer has a leak, we are not responsible. If you have covered your hay with a tarp and it has molded we are not responsible. The easiest way to determine this, is that hay that molds from the inside out is the fault of the grower and hay that molds from the outside in are an end user fault.

What about commercial trucking??

22 pallets per truckload 48 bales per pallet

We are a real working farm and therefore maintain farm tags on our own semis. Our trucks will be more than happy to deliver your load to you wherever you are; however some of our customers are a good distance from us and it is cheaper to have a common carrier deliver their load. This is not a problem - we have freight brokers that assist us in finding good trucks to deliver your load in the safest, cheapest, and quickest means possible.

loading trucks as hay is baled

Speed loading the trucks as the balers run in the same field. May 2009

Are you ready to see the hay ??

email questions so far to:

CDHOWARD@HIGHLAND.NET

423 - 346 - 7909

8am - 4pm eastern M-F

8am - 3pm on Saturday

Sunday - Closed